Handyman Privacy Policy

---

PRIVACY POLICY
Mint Handyman

Last updated: 23/12/2025

1. Introduction
   Mint Handyman (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly.
    

This Privacy Policy explains how we collect, use, store, and protect your personal information when you contact us, book our services, or otherwise engage with Mint Handyman.

1. Information We Collect
   We may collect and process the following personal data:
    

• Name
   
• Phone number
   
• Email address
   
• Property address
   
• Details relating to the work requested
   
• Billing and payment information
   
• Communications via phone, email, WhatsApp, or SMS
   

We only collect information that is necessary to provide our services.

1. How We Use Your Information
   Your personal data may be used for the following purposes:
    

• Booking and delivering handyman and maintenance services
   
• Communicating with you about jobs, access, and attendance
   
• Preparing invoices and processing payments
   
• Maintaining business records
   
• Complying with legal, accounting, or regulatory obligations
   

We do not use your data for unsolicited marketing unless you have explicitly consented.

1. Legal Basis for Processing
   We process your personal data under one or more of the following lawful bases:
    

• Performance of a contract (to deliver requested services)
   
• Legitimate business interests
   
• Legal and regulatory compliance
   
• Consent (where required)
   

1. Sharing Your Information
   We do not sell your personal data.
    

We may share your information with:

• Subcontractors or third-party service providers where required to complete works
   
• Professional advisers (e.g. accountants, insurers)
   
• Authorities or regulators where legally required
   

All third parties are expected to handle your data securely and lawfully.

1. Data Storage & Security
   We take reasonable technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.
    

Data may be stored electronically or in paper form and is only retained for as long as necessary to meet business and legal requirements.

1. Data Retention
   We retain personal data only for as long as necessary, including:
    

• To complete services
   
• To resolve disputes
   
• To comply with tax, insurance, and legal obligations
   

When no longer required, data is securely deleted or anonymised.

1. Your Rights
   Under UK GDPR, you have the right to:
    

• Request access to your personal data
   
• Request correction of inaccurate data
   
• Request deletion of your data (where applicable)
   
• Object to or restrict processing in certain circumstances
   

Requests should be made in writing using the contact details below.

1. Communications
   By contacting Mint Handyman, you consent to being contacted by phone, email, WhatsApp, or SMS for service-related communications.
    

We will not send marketing messages without consent.

1. Changes to This Policy
   We may update this Privacy Policy from time to time. The latest version will always be available on request or via our website.
    
2. Contact Details
   If you have any questions about this Privacy Policy or how your data is handled, please contact:
    

Mint Handyman
info@minthandyman.co.uk